Information Technology Infrastructure Library (ITIL)




Product Details
The ITIL v3 Foundations Training Package from includes expert instructor-led training modules with customized presentations and learning supplements for an all-inclusive training program that provides the benefits of classroom training at your own pace. The ITIL (the IT Infrastructure Library) v3 Foundations certification training course from successfully prepares students for the ITIL v3 Foundations exams by teaching the core fundamentals of ITIL practices: service management as a practice, the service lifecycle, key principles and models, selected roles, processes and functions, technology and architecture and the ITIL Qualification scheme.

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